# Contact us

> Email us and you'll get a quick response from a real person.

Source: https://cruxy.io/support/contact/ (updated 2026-10-14)

## Email support

Write to [support@cruxy.io](mailto:support@cruxy.io). You'll get a quick response from a real person.

It helps if you include:
- The email address on your Cruxy account
- What you were trying to do, and what happened instead
- A screenshot, if you can
- Whether you were using a phone or a computer, and which browser


Please don't send passwords or card numbers.

## Billing, privacy and account requests

For billing questions, privacy requests, or help deleting your account, email the same address from the email on your account. See [Billing](https://cruxy.io/support/billing/) and [Delete your account](https://cruxy.io/support/account/#delete).

## Ideas and feedback

Missing something? Tell us. We read every message.

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Still stuck? Email support@cruxy.io and you'll get a quick response from a real person.